Privacy Policy

This Privacy Policy explains how Evolution Padel collects and uses personal information through this website, including when you submit an enquiry, register for launch updates, interact with website features or follow links to third-party services.

This policy applies to the Evolution Padel website at www.evolutionpadel.uk. Third-party websites and apps have their own privacy policies, which should be reviewed separately.

1. Who we are

Evolution Padel is the controller of the personal information described in this policy. Evolution Padel is a planned indoor padel venue in Renfrew, Scotland.

For privacy questions, requests or concerns, contact:

Email: admin@evolutionpadel.uk

2. Personal information we may collect

The information collected depends on how you use the website.

Information you provide

• Your name, email address and message when you use the contact form.
• Your email address and marketing preference when you register for launch updates.
• Information you include in direct emails or other communications with Evolution Padel.
• Details connected with a coaching, membership, event, group or venue enquiry.
• Any other information you choose to provide voluntarily.

Information collected automatically

• IP address, browser type, device type and operating system.
• Pages viewed, approximate visit time, referring page and general interaction data.
• Campaign information contained in a link, such as UTM source, medium and campaign values.
• Technical and security information needed to deliver the website and prevent misuse.
• Cookie choices and limited browser-storage preferences.

Evolution Padel does not intentionally collect special category information through this website. Please avoid including medical information or other sensitive personal details in a general enquiry unless it is genuinely necessary.

3. How information is collected

Personal information may be collected when you:

• Submit the website contact form.
• Join the launch-update list.
• Send an email to Evolution Padel.
• Use the website and accept optional analytics technologies.
• Interact with links, forms, maps or other website features.

4. How we use personal information

Evolution Padel may use personal information to:

• Respond to enquiries and provide requested information.
• Send launch, venue, booking, coaching, membership or event updates where requested.
• Manage expressions of interest and prospective customer relationships.
• Understand website usage and improve content, navigation and performance.
• Measure the effectiveness of marketing campaigns and referral sources.
• Protect the website, forms and systems from spam, fraud, misuse or security threats.
• Maintain appropriate business and communication records.
• Comply with legal, regulatory or accounting obligations.
• Establish, exercise or defend legal claims where necessary.

5. Lawful bases for using personal information

Under UK data protection law, Evolution Padel must have a lawful basis for each use of personal information. Depending on the circumstances, the following bases may apply:

Consent

Consent may be relied upon where you actively choose to receive marketing or launch updates, or where optional cookies or analytics require permission. You can withdraw consent at any time.

Steps before entering into a contract or performance of a contract

This may apply where you ask about services, court bookings, coaching, memberships, events or another arrangement and the information is needed to respond or provide the requested service.

Legitimate interests

Evolution Padel may rely on legitimate interests to operate and improve the website, respond to enquiries, understand demand, keep appropriate records, protect systems and develop the venue responsibly. These interests are considered against your rights and reasonable expectations.

Legal obligation

Information may be used where necessary to comply with an applicable legal, tax, regulatory or law-enforcement requirement.

6. Marketing communications

Evolution Padel will only send direct marketing or launch-update emails where there is an appropriate lawful basis. Where consent is used, you can withdraw it at any time by using an unsubscribe option in an email or contacting admin@evolutionpadel.uk.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Service-related messages, such as replies to an enquiry, are not marketing communications.

7. Contact and launch-update forms

The contact form may send your name, email address, message and basic visit context to Evolution Padel through a Vercel-hosted serverless endpoint. Resend may be used to deliver the message to the Evolution Padel inbox.

The launch-update form may send your email address, consent choice and basic visit context through the same type of hosted endpoint. Resend may support the current capture or notification process. A specialist mailing-list provider such as Mailchimp may be introduced when the launch communications setup is finalised.

If the service providers or form process change, this policy will be updated where necessary.

8. Cookies, analytics and browser storage

The website may use essential technologies needed for security, functionality and remembering certain choices. Optional analytics technologies are used only where permitted by applicable law and the choices available through the website.

Google Analytics 4 may process information about visits, pages and interactions to help Evolution Padel understand website performance and campaign activity. Vercel Web Analytics may also provide aggregated or limited website-usage information.

Google Maps content is not intended to load automatically unless a user chooses to open the map feature or a previously stored browser preference applies. Loading an external map may allow Google to receive technical information about the visit.

More information, including how to change your preferences, is available in the Cookie Policy.

9. Third-party links and services

The website contains links to third-party websites and apps, including Playtomic, Apple App Store, Google Play, Google Maps and social-media platforms. Following one of these links may allow that provider to collect information under its own privacy policy.

Evolution Padel is not responsible for the privacy practices of independent third parties. Review their privacy information before creating an account, making a booking or providing personal details.

10. Who personal information may be shared with

Information may be shared only where reasonably necessary with:

• Website hosting, infrastructure and security providers, including Vercel.
• Email delivery and communication providers, including Resend.
• Mailing-list providers, such as Mailchimp, if introduced.
• Analytics providers, including Google Analytics and Vercel Web Analytics.
• Professional advisers, such as accountants, legal advisers or insurers.
• Technology suppliers supporting website operation, security or administration.
• Regulators, courts, law-enforcement bodies or public authorities where disclosure is legally required.
• A buyer, investor or successor organisation if the business or its assets are restructured or transferred, subject to appropriate safeguards.

Evolution Padel does not sell personal information.

11. International transfers

Some technology providers may store or process information outside the United Kingdom. Where UK data protection law requires additional protection, Evolution Padel will rely on an approved transfer mechanism, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to standard contractual clauses, or another lawful safeguard.

12. How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and operational requirements.

Typical retention considerations include:

• General enquiries may be retained while the enquiry is active and for a reasonable follow-up period.
• Launch-update details may be kept until you unsubscribe, withdraw consent or the list is no longer required.
• Business records may be retained for longer where needed for tax, accounting, contractual or legal reasons.
• Analytics information is retained according to the settings applied within the relevant analytics service.
• Security records may be retained for a reasonable period to investigate misuse or protect systems.

Information may be anonymised so it can no longer identify you. Anonymised information may be retained for statistical or planning purposes.

13. How we protect personal information

Evolution Padel uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. These measures may include secure hosting, encrypted connections, restricted access, security headers, supplier controls and appropriate account protection.

No method of internet transmission or electronic storage is completely secure. Evolution Padel cannot guarantee absolute security, but suspected incidents will be assessed and handled in line with applicable legal requirements.

14. Your data protection rights

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for access to the personal information held about you.
• Ask for inaccurate or incomplete information to be corrected.
• Ask for personal information to be deleted.
• Ask for use of your information to be restricted.
• Object to processing based on legitimate interests or to direct marketing.
• Receive certain information in a portable format.
• Withdraw consent where consent is the lawful basis.
• Ask for information about safeguards used for an international transfer.
• Complain to the Information Commissioner's Office.

These rights are not absolute and may not apply in every situation. Identity may need to be verified before a request is completed.

To exercise a right, email admin@evolutionpadel.uk. Please describe your request clearly and include enough information to identify the relevant records.

15. Complaints

Please contact Evolution Padel first so the team has an opportunity to address your concern.

You also have the right to complain to the UK Information Commissioner's Office. Information about making a complaint is available at ico.org.uk.

16. Children's information

The general website and enquiry forms are not designed to collect personal information directly from children. A parent or guardian should contact Evolution Padel on behalf of a child where possible.

If junior coaching, events or memberships are introduced, additional information may be provided about how children's and parental information is handled.

17. Automated decision-making

Evolution Padel does not currently use information collected through this website to make solely automated decisions that produce legal or similarly significant effects.

18. Changes to this policy

This policy may be updated as the venue, website, booking arrangements and service providers develop. The revised version will be published on this page with an updated date.

Material changes may also be highlighted through the website or by another appropriate method.

19. Contact

Questions about this policy or the use of personal information can be sent to:

Evolution Padel
admin@evolutionpadel.uk